If users could lead innovation, they wouldn't be users
You can't change the game if you don't understand the players
What happened to the iTunes 10 window controls?
Thinking outside the boxee
Book review: Designing Gestural Interfaces
Are programmers tiny gods?
Thinking outside the inbox
Feeling passionate about Amazon’s Frustration-Free packaging
Google Chrome: The interface is beside the point
Beautiful Monsters: The odds are in