Day 1: Interaction15

Here’s a collection of sketchnotes and recaps from the first full day of the annual Interaction conference organized by the Interaction Design Association (IxDA)

Stay tuned for Day 2 and Day 3 recaps!

8 Lessons Learned from a Year of Reflection

by Jan Chipchase

The conference kicked-off with lessons he’s learned since striking out on his own. 

Sketchnote by Chris Noessel


by Mike Kruzeniski

Finding the magic in smaller moments. 

Sketchnote by Chris Noessel 

Design for Civic Action 

by Gretchen Anderson

How might we apply our design powers for good? 

Sketchnote by Chris Noessel

The Designer as Founder 

by Raphael Grignani

The challenges of creating (and running) a design-led company. 

Sketchnote by Jim Dibble

So You Want to Run a Design Agency…

advice from Christina WodtkeJesse James GarrettMaria Giudice and Julie Stanford.

Apparently the biggest takeaway from this panel was “good luck with that”.

Sketchnote by Chris Noessel

The Diary of a Mad Journalist (aka: The Internet Should Shut the F*#k Up)

by Kara Swisher

Day 1 came to a close with a brilliant (and delightful) talk about emerging trends in design and content strategy. 

Sketchnote by Jim Dibble

Service Blueprinting Workshop

Meanwhile, Cooper hosted the Service Blueprinting Workshop led by Izac Ross with fellow cooperistas Nikki KnoxLauren Chapman Ruiz, and Christina Worsing

Over the course of four hours, the 50 workshop attendees learned about what services are, how they can be designed, and the role of service blueprints in customer experience design. There were post-its, there were branded headbands, there were people exclaiming “vertical line!” and “triangle!”. All in all, a fairly normal workshop. 

At the end of the sessions, participants had the opportunity to explore existing services and envisioned ways to improve them. 

(for more resources on Service and Customer Experience Design, check out our topic page and workshop)

Pre-Conference Design Education Summit

The day before the official Interaction15 conference kicks-off, educators gather together to discuss current practices and the future of design education. This year, Nikki Knox, Design Education Strategist and Lauren Chapman Ruiz, Senior Interaction Designer attended to help themselves become better teachers and practitioners. 

Here are some of the big takeaways from the summit. 

Educating Designers and Non-Designers for Impact

by Dianna Miller

One of the big themes of this talk was around a challenge that all varieties of trainings are expereincing. There are many ways to teach “design thinking”: internal training, external training, and through schools. As it turns out, all three methods are wrestling with the same challenge: application

Here’s our goal:

  1. Build shared outcomes and strategic alignments to break down silos and create better teams. 
  2. Find ways of support designers and non-designers apply what they learn in class, in their own practices. 

Here’s what we heard people were trying: 

  1. Create classes focused on the student’s context and challenges to establish long-term ability to apply design thinking to a project.
  2. Embed educators in-house, to teach processes, methods, and tools in real time. 

Here’s what we’re trying at Cooper U:

  1. Creating targeted classes and workshops that teach design skills to non-designers like this one.
  2. Help designers spread design-thinking in their organization through take-home toolkits and templates.

Have a tactic you’re trying? Let us know!

Design Education Summit Panel 

Here some of the insightful quotes from the final event of the day.

Don Norman: Students shouldn’t focus on learning technology, we shouldn’t teach methods, technology, theory, but we should give them real problems. Problems give them the motivation to learn what they need. Students will need the methods/tech/theory as they problem solve and that is when they should learn them. In practice. 

Wendy Ju: Technology is cunningness of hand. We need to teach fearlessness and shamelessness with experimentation. Tech & tools don’t matter. To be an expert on them, we need to teach students not to be scared and not to mystify tech. Teach fearlessness to learn tools and to play with it.

Jenna Date: Play is important. Helping them build the confidence and trust to be themselves, to get comfortable with play and to fail. Done is better than perfect, we need to teach the softer things.

Michael Meyer: We need to teach the technology of production, actually build and ship or create a business model. Many design schools have failed to bring in business education to designers (CCA being an exception to this) while business schools have embraced design. If we’re going to work on services, we need to know business models, operations, etc.

IxDA Student Design Challenge

Now in its sixth year, the IxDA Student Design Challenge brings exceptional undergraduate and graduate students together for hands-on design experience over the course of the conference. This year, students are presenting their design solutions around theme of the wearable city. 

Sunday marked the real kick-off of the challenge. Students came to the conference with solid ideas, but on Sunday they were dealt a subtle twist. They’ve been asked to present wearable solutions that solve challenges within the context of one of San Francisco’s neighborhoods.

First students were treated to a Master Class on wearables led by Cooper Fellow Chris Noessel and Denise Cheng from the San Francisco Mayor’s Office of Civic Innovation. Then the SDC participants headed into the wilds of San Francisco for a little research. 

See how the 1st day of the Student Design Challenge went down. 

Monday, students began testing their ideas with prototypes by answering questions like who, what, where, when, why and (most importantly) how. They’ll work hard to find solutions and communicate the value of their ideas in time for Wednesday morning’s presentations. 

Follow all their progress with @IxDASDC and #wearablecity.

Stay tuned for more recaps coming!

The Editors

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