Jon is the Managing Director of Cooper’s New York office. For more than 20 years, Jon has been immersed in the world of understanding people’s needs and creating products and experiences that make their lives easier. As a designer, Jon has focused on making every experience, including the product design process, as simple as possible.

Prior to joining Cooper, Jon founded the Catalyst Group in 1998, an NYC-based user experience design firm. At that time, the idea of a consulting firm focused on usability and interaction design was pretty new. For more than 16 years, Catalyst partnered with clients to design products that are closely aligned with the needs of their audiences. He has also worked at the renowned Australian usability firm The Hiser Group where he built and managed their Sydney practice. Before that, he worked at the computer manufacturer Digital Equipment Corporation as a human factors engineer in the Industrial Design department. Jon has a degree in Engineering Psychology from Tufts University and an MBA from Babson College.