James has over 10 years experience leading projects and working for a range of sectors, local and global, B2B and B2C, from venture startups to international organizations. He has a passion for leading multidisciplinary teams and using strategic design and research to solve the puzzle between business requirements, people’s needs, and delivery constraints.

As the Design Research Lead for London, James is passionate about leading multidisciplinary teams and using strategic design to solve the puzzle between business requirements, people’s needs, and delivery constraints.

James has been leading projects for over 10 years now, including ventures, business transformations, products and services across a range of industries – and if there’s one secret to a successful project, it’s that you need to work collaboratively with a diverse range of people. Everyone has a part to play in the design process, no matter how small, and it’s James’ goal to draw out the best in people.

James is one of the Education Leaders for Cooper Professional Education in London. He also runs workshops in our projects and masterclasses at global conferences such as the Service Design Network and IxDA.