Courses

Design Thinking Immersive

Design thinking immersive badge
Sessions for individuals / two days
Contact for team pricing

Work on a sample project and discover the valuable techniques designers rely on. You’ll learn how to apply them to solve complex problems in a way that works best for your team and your customers.

Ideal for

Cross-functional teams who haven’t attended a design thinking workshop and want to find new ways to focus their efforts and decision-making toward addressing user needs.

Topics

Day

01

  • Understand the design thinking mindset and methodology.
  • Learn how to clarify the business objectives and underlying assumptions of a project brief.
  • Discover how to harness the power of design research.
  • Practice conducting effective user interviews.
  • Recognize common themes in research and identify actionable insights.
  • Learn how to reframe the problem from business needs to user goals.
Day

02

  • Explore opportunities through ideation.
  • Learn how to combine ideas into a compelling experience through narrative.
  • Practice prototyping a potential solution to evolve your thinking.
  • Gather user feedback to evaluate and refine your solution.
  • Leverage storytelling as a way to showcase strategic decisions and build momentum.

You’ll walk away knowing how to:

  1. Plan and conduct research interviews to identify customer goals.
  2. Generate important insights from user research.
  3. Use exploration and storytelling to inspire innovative concepts that satisfy both customer and business goals.
  4. Create low-fidelity prototypes to refine your concepts and evaluate them with potential users.

Download the course PDF

Upon completion

You’ll receive all materials from the course as well as a certificate to help you stand out from the crowd in your professional network.

Our teachers

Our faculty consists of practicing designers who teach from their experience in the field. They have dynamic communication skills, a flair for facilitation, and plenty of personal stories about applying specific design thinking methods and tools.

Jo Roberts
Jo Roberts
Senior Business Designer
Valentina Canavesio
Valentina Canavesio
Design Researcher
Jen Zhao
Jen Zhao
User Experience Designer
Reed Loar
Reed Loar
Director
Tammy Su
Tammy Su
Senior Designer
Shannon McGarity
Shannon McGarity
Director
Nirman Bisla
Nirman Bisla
Senior Interaction Designer
Teresa Brazen
Teresa Brazen
Managing Director, Cooper Professional Education
Jim Dibble
Jim Dibble
Associate Director
Emma Sherwood-Forbes
Emma Sherwood-Forbes
Head of Studio, San Francisco
Nate Clinton
Nate Clinton
Executive Director, North America
Zohar Adner
Zohar Adner
CPE Faculty
“It was a great experience, it was really helpful to know different tools and how other people/industries apply design thinking into their jobs.”
“The instructors really knew what they were talking about and taught in a way that helped me translate the topics to current projects I am working on. I loved the collaboration that took place.”
“It helped us expand our horizons and think of what we do in a different light.”

Register now

  • February 10, 2020
    San Francisco
    Register
  • June 1, 2020
    San Francisco
    Register
Full schedule

Can’t make these sessions?

Sign up for updates. You’ll be notified when we schedule new sessions.

Cancellation policy

To cancel your registration, notify us at [email protected]. If you do so at least 30 days prior to the start of the course, we refund your payment in full. Alternatively, you can transfer your registration to another course within one year of the cancellation date, or assign another individual from your organization to take your place.

advanced design leadership and design thinking fundamentals certificate badges

Part of our certificate series

Dive into the core mindset and methodology of human-centered design and emerge with a brand new set of tools and skills to respond to your customers’ wants and needs.

Learn more

services for teams icon

Find a learning program for your team

We’d be happy to customize your learning experience.

Get in touch

Stay up to date on our latest thought leadership and learning opportunities