If the office voicemail system is a hassle, people will tell you the phone is hard to use. If you treat hardware and software as separate components designed and built by separate teams, you're likely to get yet another product that looks good but drives users crazy.
We've found the only way to generate a seamless user experience is to integrate interaction and industrial design into a single process, driven by user goals. We can provide conceptual industrial design, or we can partner with a leading industrial design firm to provide support all the way through manufacturing. In either case, your users won't feel like your device is cobbled together by three different companies.