Product Definition & Design

Defining and specifying exactly what your product should do is a key strategic business endeavor—after all, for most companies their product is their business.
Read how Cooper helped the world's largest online pharmacy increase transactions by 33% and online prescription orders by 26%.

Whether you're building a complex new medical device or revamping your Web site, you probably find that the process takes twice as long and costs twice as much as you expected. Worse, the product only does half of what you—or your customers—need it to do. Some people will tell you product development just works that way. We'll tell you it doesn't have to.

We'll help you avoid the analysis paralysis of requirements by starting you off with actionable research: a detailed but concise picture of what your users need and what it will take to satisfy them.

We'll help you create or clarify your product definition by showing you sketches early, so you can react to something concrete and agree on the right direction.

We'll collaborate closely with you on increasingly-detailed interaction design, visual design, and industrial design—ensuring completeness and feasibility as we go—until we have a final blueprint for construction.

Along the way, we'll work with you to build consensus and make sure everyone is committed to the solution.

Want a better approach to product definition and design? Call us at +1.415.267.3500 or email .