We approach engagements with one objective: to help our clients succeed by creating great experiences for the people who buy and use their products and services. If there's one thing that we've learned in 15 years of designing, it's that one size does not fit all. We have approaches for a variety of situations.
- Intensive — 1 day at a time
You're anyone from a start-up to a Fortune 100 company, and you need time-critical design expertise. We're flexible; let's talk. - Concept development — one to four weeks
You're looking for an injection of fresh thinking to give you momentum for a new product or release. Or you've already got ideas going every direction, and you need consensus. Our structured approach will spark ideas, inspire and focus your team, and help you move forward with confidence. - Blueprint — three to six months (and beyond)
You need a world-class user experience. Crafting one requires understanding your audience, creating (and committing to) a compelling vision, and executing on countless details, all while keeping your team headed in the same direction. With our experience and methods, we can orchestrate all the moving parts while helping you deliver a great product. - Research and intelligence — three to eight weeks
You want deep knowledge about the people who use your product, and you want actionable recommendations for delighting them. We can help. - Evaluation — one to two weeks
You've got something working, but you know it can be better. We have a methodical approach to identify and prioritize your opportunities.
No matter which approach we take, a team composed of the right mix of interaction designers, visual designers, and industrial designers will collaborate closely with you to make sure we're pushing your vision forward and ensuring feasibility as we go. If there's another thing we've learned, it's that the end result is always better when we arrive at it together.
We've used these approaches on medical devices, Web-based services, consumer electronics, enterprise analytics, and everything in between. For more about our experience, check out our client list and case studies.
In addition to design consulting services, we offer design training and organizational consulting services.
- Training
We offer a practical collection of courses that teach techniques, methods, and best practices for confronting the challenges of product design and development, from early planning all the way through implementation. - Organizational consulting
In working with hundreds of clients over more than 15 years, we've seen consistent patterns in the processes, organizational structures, and skills that lead to repeated success.