For over 30 years Alan Cooper has been a pioneer of the modern computing era. His groundbreaking work in software invention, design and construction has influenced a generation of programmers and business people—and helped a generation of users. Alan is the author of two best-selling books, About Face: The Essentials of User Interface Design and The Inmates Are Running the Asylum, and his visionary ideas and outspoken style make him a popular speaker. Whether you know him as the "Father of Visual Basic," the inventor of personas, or the guy who thinks software should be spanked, we know him as the man whose ideas are the foundation of what we do.

After years of leading marketing efforts for some of the biggest names in Silicon Valley, Sue Cooper had a vision: use her business experience to turn Alan’s ideas about software into a world-class consulting firm focused on interaction design. Sue also knew that if focusing on human goals made for better products, it would make a better company, too. Fifteen years later, Cooper leads the industry. As we continue to grow and expand our services, Sue ensures that we not only maintain an exceptional level of service for our clients, but also continue to be a great place to work.

As GM, Kim ensures that the company is planning for the future and that current operations are on track. As VP Design, Kim has played a major role in developing our Goal-Directed methods and turning them into the Cooper U curriculum, and she continues to work with the leaders of each design discipline to evolve and improve our practice. Her design expertise and teaching skill have made her popular as a speaker at conferences around the world. Kim has led a wide range of design projects, from e-commerce sites to information appliances, IP telephony systems, and complex healthcare applications. Before joining Cooper, Kim was a creative director and an educator.

David’s particular area of focus is the health of the consulting practice, where he shapes engagements, oversees the application of our method, and ensures successful project outcomes. He also provides design consulting services and teaches design courses. In his ten years at Cooper, he has helped evolve the Goal-Directed Method by leading a wide array of design engagements. The products he has designed have helped a broad range of people, from factory workers to physicians, golf course superintendents, telco network planners, securities traders, and ordinary people who just want to get stuff done without being bothered by rude software. Before joining Cooper, David was a designer, a teacher, and a writer.