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A conversation with Ed Niehaus, new CEO of Cooper
A few weeks ago, Cooper appointed Ed Niehaus as President & CEO. Ed is a Valley veteran, with a rich background is in public relations, branding and business-building. He met Alan when Visual Basic was merely a twinkle in Alan's eye, and since then, Ed has worked with a long... (Continue)
A “to do” list for integrating design into your organization
The good news: whether it’s thanks to the economy or to the iPhone, more senior executives understand that they need to get some design love. The bad news: Most expect that it will be easy. Most execs who want to integrate design into their organizations (or expand the role of... (Continue)
Each One, Teach One: Get Involved in Mentoring!
In my closing keynote at Interactions 09, I spoke about some of the challenges facing interaction design as a profession, perhaps the most important of which is a shortage of designers just when the world is starting to demand what we do. Increasing numbers of college and university programs will... (Continue)

The secret life of elevators

by Daniel Kuo on November 3, 2008

elevator.jpg

Several months back, the New Yorker ran a fascinating article about elevators that explored multiple issues--engineering, architecture, ethnography, economics--and shed light onto the "why" of the elevator design problem we featured in a recent episode of The Drawing Board.

In elevatoring, as in life, the essential variables are time and space. A well-elevatored building gets you up and down quickly, without giving up too much square footage to elevator banks. Especially with super-tall towers, the amount of core space that one must devote to elevators, in order to convey so many people so high, can make a building architecturally or economically infeasible.

As designers we can be dismissive about the why behind the problems we encounter; it's often enough for us that an interaction feels patently hostile. At best we file it under "implementation model" and move on; at worst we assume those design decisions don't have any rationale behind them and neglect to consider it further.

It's easy to become jaded after seeing so many examples of poorly-made software, and while it's possible to come up with a decent solution without digging any deeper, it's critical we understand the why if we really want to marshal the potential of technology to serve human needs. Also, besides informing our work, exploring the whys often reveals fascinating stories that give us insight into the underlying processes, and help us sympathize with the people that created them.

Filed under: Design & engineering


Daniel Kuo

Since joining Cooper in 2005, Daniel has lead visual interface design and branding efforts for products including medical devices, browser-based rich internet applications, enterprise software, and consumer products.


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