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Web-related
The Web, Information Architecture, and Interaction Design
by Jonathan Korman
Common Myths about Web Design
by Alan Cooper & Robert Reimann
Not All Web Sites Are Alike
by Jonathan Korman
Learning From the Mistakes of Internet Banks
by Chris Weeldreyer
Navigating isn't fun
by Alan Cooper
Beating the Checkout Blues
by Wayne Greenwood
The Iteration Trap
by Alan Cooper