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Personas
Taking Personas Too Far
by Kim Goodwin
Ignore that designer behind the persona
by Chris Noessel
Using Personas to Create User Documentation
by Steve Calde
The Origin of Personas
by Alan Cooper
Getting from Research to Personas: Harnessing the Power of Data
by Kim Goodwin
Reconciling Market Segments and Personas
by Elaine Brechin
Perfecting Your Personas
by Kim Goodwin