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Goal-Directed Service Design
by Chris Noessel
Going with the Flow: Interaction Design for Healthcare
by Doug LeMoine
Do U SMS? Text Messaging is Not the Hassle it Once Was
by Doug LeMoine
Notable Product: How Nokia´s 8290 Does Something Right
by Doug LeMoine
Interface Design as a Life or Death Proposition
by Doug LeMoine
In Telematics, No Technology is a Panacea
by Ryan Olshavsky
Learning From the Mistakes of Internet Banks
by Chris Weeldreyer
Goal-Directed Content Management
by David Fore
Content Management Systems: Don´t automate the Misery
by David Fore
Beating the Checkout Blues
by Wayne Greenwood
The Second-Order Effects of Wireless
by Alan Cooper