Posts about Media


A Public Display of Interface

Graphic Design from the Collection, May 14–October 23, 2016, SFMOMA, Floor 6

The last time I visited SFMOMA was 3 years ago, just before they closed for a major expansion of the museum. I worked on an interface that had just won an interaction design award several months prior to my visit and was on a designer’s high, daydreaming as I walked through the museum, wondering, would a modern art museum, like SFMOMA ever feature the design of something like an interface? Maybe I could be part of that history, contributing to an innovative interface or at least one little icon. 


Amused by the idea that one day there could be an exhibition detailing the mode of interface style throughout the years, I imagined the possible exhibits celebrating a functional, digital aesthetic.

Consenting Affordances: Web vs. Desktop and their Lovechild, Mobile

Wistful Analog: Skeuomorphism and the Rise of Flatland

Extravagant Limitations: Evolution of the Application Icon

Window Shopping: The Armors of Netscape, Explorer, Firefox, and Chrome


Could something like a 16x16 icon be on display in a modern art museum? Would something so tiny and digital be considered too silly and insignificant to rest under the same roof as a Rauschenberg, O'Keefe, or Warhol? With the awakening of a new SFMOMA, the interface daydreaming stopped and revealed a new reality: the recognition of an artform whose infancy rivals that of Pop Art but until now has yet to be collected, to tell a new story, found on floor 6 in the exhibit: Typeface to Interface.

Typeface to Interface.

I was reunited with those interface exhibition dreams during the opening of the overwhelmingly airy and far-too-much-to-see-in-a-day new SFMOMA. The 170,000 square feet of exhibition space turns the museum into one of the largest art museums in the United States (larger than the New York MOMA and The Getty Center in Los Angeles) making SFMOMA one of the largest museums in the world specifically focusing on modern and contemporary art. 

The exhibit takes selected work from the museum's permanent graphic design collection (spanning as far back as 1950) and joins it with examples of graphic design that has shaped the development of the interface – our modern day means of visual communication. Posters, visual communication systems, and annual reports are interwoven with a variety of technology platforms: the desktop interface, the stylus, and the mobile touchscreen – the tools and methods we’ve used to communicate via the interface. Underlying all of this are the foundations of visual design and as a result an understanding of human behavior.

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With the awakening of a new SFMOMA, the interface daydreaming stopped and revealed a new reality: the recognition of an artform whose infancy rivals that of Pop Art but until now has yet to be collected, to tell a new story, found on floor 6 in the exhibit: Typeface to Interface. 

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Is Online Voting the Next Big Thing?

Cooper has just posted the first in a series of articles on Elections for UX Magazine. Below is an excerpt from the article "Is Online Voting the Next Big Thing" written by Chris Calabrese. Check it out and read the full article on UX Magazine

Even though we live in a digital age, in Election 2016, you won’t be voting for Clinton or Trump via your phone or the web. 

You’re probably reading this article from your mobile phone. And with the US primary elections in full swing, there’s a good chance you’re learning about issues and candidates on the web, and sharing your political opinions through social media. Even though we live in a digital age, in Election 2016, you won’t be voting for Clinton or Trump via your phone or the web. Instead, if you go (43% of eligible voters didn’t vote in 2008), you’ll wait on a long line of US citizens to cast your ballot in a number of antiquated ways:

  • Paper Ballot - 1856
  • Mechanical Lever Machine - 1892
  • Optical Scan Ballot - 1962
  • Punch Card - 1964
  • Direct Recording Electronic (DRE) Voting Machine - 1974

It’s amazing that the predominant ways we are using today to cast votes in our government elections have remained virtually unchanged through the whole digital age.

Think about this: NASA sent two people to walk on the moon in 1969, when the entire agency possessed less computing power than your mobile phone. We can do better!

So what’s the problem?

In a nutshell, the biggest hurdle to online voting is insufficient security. You may wonder, in a world where billions of dollars of financial transactions occur on a daily basis, why can’t I vote for my government officials online? Unlike a financial transaction, which requires a transparent and auditable process for its security, online voting needs to not only be auditable but also anonymous. These conditions, according to a report published by the Atlantic Council in 2014, are “largely incompatible with current technologies”.

Read all of Chris' article here on UX Magazine.

Even though we live in a digital age, in Election 2016, you won’t be voting for Clinton or Trump via your phone or the web.

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A message from Alan and Sue Cooper

User experience leaders,

It is our great pleasure to share with you the exciting news that Cooper has acquired Catalyst Group, a user experience design firm in New York City. Founded 17 years ago, Catalyst Group is an exceptional team of skilled designers, researchers, and strategists led by Nick Gould and Jon Mysel.

As the world of digital products explodes, the expectations of users climb apace, and there is simply no room in the marketplace for a product that can’t deliver a great experience. Cooper understands your need for a strategic partner with the wisdom, experience, tools, and perspective to help you stay on top in a crowded and competitive world.

This new union strengthens Cooper in many ways. We add fresh talents and capabilities in the fields of high quality user experience design, product strategy, design thinking, service design, product management, and user research, both pure and applied. We are infused with new experiences, new talent, and new character and, of course, we are geographically closer to our clients in New York, the Eastern US, and Europe.

At a time when many companies are building in-house design teams, Cooper believes that by remaining independent we play a critical role that internal teams cannot. Our independence gives us an outside point of view, and the perspective to make it work for you. As outsiders, we never shrink from the tough conversations that can move a business forward.  

Our brilliant new teammates, now also called “Cooper,” stand ready to serve from their office in Manhattan, giving you the same superb quality you have come to value from our San Francisco office.  

- Sue & Alan 

Cooper acquires New York based UX Design firm Catalyst Group.  

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UX Boot Camp with Marketplace Money

Old School Radio Meets the Digital Age

Take a look inside Cooper's June, 2013 UX Boot Camp with American Public Media’s Marketplace Money radio show, where students explored the next horizon of audio programming—a paradigm shift from broadcast to conversation-based platforms.

The Challenge
Students rolled up their sleeves to help the show respond to the trend away from traditional radio by finding the right mix of alternative distribution platforms. Marketplace Money came equally ready to take a radical departure from their current format in order to create a new model that redefines the roles of host, show, and audience in the digital age. To reach this goal, students focused on designing solutions that addressed three big challenges:

  1. Engage a new, younger audience that is tech savvy, and provide easy access to content via new platforms, such as podcasts, satellite radio shows, and the Internet.
  2. Inspire audience participation and contribution. Facilitate conversations and inspire people to share their personal stories so that listeners can learn from each other.
  3. Design ways for the host to carry an influential brand or style that extends beyond the limits of the show and engage with the audience around personal finance, connecting with listeners in ways that are likeable, useful, and trustworthy, making the topic of personal finance cool, fun and approachable.

At the end of the four-day Boot Camp, student teams presented final pitches to Marketplace Money, and a panel of experienced Cooper designers offered feedback on their ideas and presentations. In the following excerpts from each day, you can test your own sensory preferences for receiving content as you see, hear and read how design ideas evolved at the Boot Camp, inspiring new relationships between people and radio.

Marketplace Money Class

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Old School Radio Meets the Digital Age Take a look inside Cooper's June, 2013 UX Boot Camp with American Public Media’s Marketplace Money radio show, where students explored the next horizon of audio programming—a paradigm shift from broadcast to conversation-based platforms. The Challenge Students rolled up their sleeves to help the show respond to the trend away from traditional radio [...]

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Explore New Interaction Paradigms at UX Boot Camp: Wikimedia

Advance and apply your UX design skills to a meaningful real-world problem in this intensive, hands-on workshop

BootCamp_WEB

This September, join Wikimedia, Cooper, and design-thinkers from around the world as we find new ways to spread knowledge through mobile Wikipedia. In this four-day workshop, you’ll use new UX skills to make mobile content contribution more approachable, intuitive, and less reliant on traditional input methods like typing. If you’ve wanted an excuse to explore new interaction paradigms and stay ahead of the design pack, this is your chance. Best of all, you get to do all of that in the creative classroom setting of Alan and Sue Cooper’s 50-acre ranch in Petaluma, CA.

Register now: UX Boot Camp: Wikimedia September 17-20, Petaluma, CA

What’s in it for you?

  • Learn new interaction techniques and approaches under the guidance of industry leaders, including Alan Cooper
  • Learn how to think through a problem from both a design and business perspective, rather than blindly applying methods by rote.
  • Energize your practice and make new connections by working on a real-world challenge with peers from around the world.
  • Beef up your portfolio with a smart, new design concept
  • Pick up leadership and collaboration skills that will help you better navigate your work environment.

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Advance and apply your UX design skills to a meaningful real-world problem in this intensive, hands-on workshopThis September, join Wikimedia, Cooper, and design-thinkers from around the world as we find new ways to spread knowledge through mobile Wikipedia. In this four-day workshop, you’ll use new UX skills to make mobile content contribution more approachable, intuitive, and less reliant on traditional [...]

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UX Boot Camp Goes to Europe

Guest post by Francesca Di Mari at Sketchin, a Swiss user experience design firm based in Lugano.

At  Sketchin we strongly believe that design can improve lives and foster social good. We first heard of Cooper’s UX Boot Camp when we visited Cooper in September, 2012, and we fell in love with their idea of using design to educate and foster social good by bridging design students with non-profits. This idea was conceived of and developed by Kendra Shimmell, the Managing Director at Cooper U, and it launched our determination to be part of a design revolution for social good. Our first step was to create our own UX Boot Camp modeled after what we experienced at Cooper. So in May of 2013, together with Talent Garden Milano and Frontiers of Interaction, we organized the first Italian UX Boot Camp in Milan, modeled after the Cooper UX Boot Camp. Here is a look back at what we created and discovered in the process. UX Bootcamp Milano 15

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Guest post by Francesca Di Mari at Sketchin, a Swiss user experience design firm based in Lugano. At Sketchin we strongly believe that design can improve lives and foster social good. We first heard of Cooper’s UX Boot Camp when we visited Cooper in September, 2012, and we fell in love with their idea of using design to educate and [...]

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Design the Future of Radio

According to popular belief, radio is dead. It’s not; it’s just taking a different form. Instead of families gathering around a radio to hear the nightly news, people are staying informed by listening to the “All Things Considered” podcast or following Fareed Zakaria on Twitter. So how does a radio program make the transition from on-air to online and define their role as journalists in the digital age? And how can designers influence how radio content is generated, shared, and consumed?

In the June UX Boot Camp, through experimentation and exploration, participants will redesign how listeners interact with radio content. They’ll conduct this examination through a radio program you may have heard on your local public radio station: Marketplace Money. American Public Media’s Marketplace Money is a weekly public radio program airing locally on KQED that looks at matters of personal finance with wit and wisdom.

In this particular UX Boot Camp, students will work with American Public Media's Marketplace Money to transform the experience of radio. They'll come up with new tools and models for engagement that encourage multi-platform participation, crowd-sourced content, and an entirely new type of relationship between listeners and show host. Sound like a challenge you want to solve? Save your spot now.

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According to popular belief, radio is dead. It’s not; it’s just taking a different form. Instead of families gathering around a radio to hear the nightly news, people are staying informed by listening to the “All Things Considered” podcast or following Fareed Zakaria on Twitter. So how does a radio program make the transition from on-air to online and define [...]

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The Sound of Design

Our lives have a soundtrack. Throughout the workday, we are immersed in a chorus of snaps, taps, squeaks, dribbles, drops and pops. These ambient sounds (and not so ambient from the guy who blasts death metal all day) play an important role in our design practice. Sound can be a muse or a distraction, but it’s always an influencer—of your mood, your process, and your outcomes. Have you ever thought about the sounds that surround you at work? Ever wondered what story your workplace tells about you and your culture? Share the story of your design studio by recording the little (and not so little) sounds that make up your design practice, and help us create an artifact that tells the larger story of design. Each recording we receive will be uploaded onto the Sounds of Design audio stream adding to the first soundscape of design.

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Our lives have a soundtrack.Throughout the workday, we are immersed in a chorus of snaps, taps, squeaks, dribbles, drops and pops. These ambient sounds (and not so ambient from the guy who blasts death metal all day) play an important role in our design practice. Sound can be a muse or a distraction, but it’s always an influencer—of your mood, [...]

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Cooper wins Best in Category, Optimizing at IxDA's Interaction Awards

Cooper is honored and delighted to receive the award for “Best in Category, Optimizing”. We are proud to be in the company of some of the most creative and innovative designers and grateful to the Interaction Awards Jury for their consideration.

Over a year ago, Cooper teamed up with Practice Fusion to design an app that revolved around how medical professionals think. Instead of asking them to learn a new way of organizing information, this EMR for iPad app leveraged their natural mental model of treating and working with people. This app significantly simplified and reduced the work of using an EMR by eliminating complex navigation and abstract categories. Now doctors can clearly view and capture details about their patients, without being chained behind a desktop.

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Cooper is honored and delighted to receive the award for “Best in Category, Optimizing”. We are proud to be in the company of some of the most creative and innovative designers and grateful to the Interaction Awards Jury for their consideration. Over a year ago, Cooper teamed up with Practice Fusion to design an app that revolved around how medical [...]

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Playing with iBooks

At Cooper, we love to share what we learn in our consulting work. We've published and socialized techniques and tools for doing interaction design in our books, at conferences, and through Cooper U. Recently, Apple released the iBooks Author platform, and a few of us have been giving it a test run.

The platform itself has lots of potential. There is much to improve, but the possibilities are interesting and it's too early to critique it too strongly. There's been much talk already about the EULA and whether or not this will disrupt education. It's too early to make that call, though. Our initial impression? It's an accessible tool aimed at a user population that, up to this point, hasn't been equipped to produce engaging and usable interactive educational content.


In our trial run, we produced a look book with some of recent work, including slideshows, imagery and video. It's a little rough in some areas, but we'd love to see what you think. You can download it via the link below and share your thoughts in the comments section.

Download the Cooper iBook.

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At Cooper, we love to share what we learn in our consulting work. We've published and socialized techniques and tools for doing interaction design in our books, at conferences, and through Cooper U. Recently, Apple released the iBooks Author platform, and a few of us have been giving it a test run. The platform itself has lots of potential. There [...]

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