Posts about Interaction design


Dear College Seniors: Designing Your Career Search

Millions of college seniors will graduate in 2016, and many of them are looking for jobs, hoping to line something up before they graduate. Many of them want to break into the software industry, or, more broadly and more succinctly, “tech.” Below are some words of general advice for students looking forward to their first job in just about any industry. It also includes some specific advice for looking for a first job in Design, Product Management, or Strategy.

Dear Graduating Senior,

I know that finding your first job can be frustrating, especially when you’ll hear a lot of people make it sound so easy! The reality is not very glamorous. It takes time and patience. The good news is that you're doing the right thing: asking people for advice, and staying open to new things.

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Millions of college seniors will graduate in 2016, and many of them are looking for jobs, hoping to line something up before they graduate. Many of them want to break into the software industry, or, more broadly and more succinctly, “tech.” Below are some words of general advice for students looking forward to their first job in just about any industry. It also includes some specific advice for looking for a first job in Design, Product Management, or Strategy.

Dear Graduating Senior,

I know that finding your first job can be frustrating, especially when you’ll hear a lot of people make it sound so easy! The reality is not very glamorous. It takes time and patience. The good news is that you're doing the right thing: asking people for advice, and staying open to new things.

I'll offer you some general advice, and then suggest some courses of action...

Classification and Design

Us | Taxonomy | The World 

I’ve been interested in classification and taxonomy for a long time. Categories are everywhere, and we use them intentionally or unintentionally to understand a lot of stuff. They’re also great at slithering away when you try to pin them down. In this short series of posts, I want to explore how classification manifests in design, what its relationship is to other popular design concepts like mental models, and what kind of new lens it can provide for understanding how people understand.

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In this article, I explore how thinking about design work explicitly through a lens of classification. We think in categories and so do the tools that we use, and they make suggestions about how we should classify the world. By paying attention to this process of classification, we gain a new tool to see how people understand the world and how our products can, for better or worse, change how they see the world.

6 before ‘16: Top Design Talks of this Year

Crowd-sourced from everyone  at Cooper, here are some of the most thought provoking and enjoyable design-related talks of 2015: 

Redefining Value: Bridging the Innovation Culture Divide by Nathan Shedroff: 

Rethinking the value that design brings to the table.


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Crowd-sourced from everyone at Cooper, here are some of the most thought provoking and enjoyable design-related talks of 2015: 

UX vs UI

This is a topic many people have discussed before — the difference between UX and UI. We have all fallen into the trap at one point or another. I often times use the two terms interchangeably to tell my family and friends ‘what exactly it is that I do.’ Sometimes it just seems easier.

But, if you know me in a professional sense, you’ll know that I’m passionate about creating seamless holistic experiences that cross all mediums, platforms, channels etc. One of my biggest pet peeve is when a UXer is encouraged (often times naively) to be an ‘interface designer’ or to take on both roles at the same time.

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This is a topic many people have discussed before — the difference between UX and UI. We have all fallen into the trap at one point or another. I often times use the two terms interchangeably to tell my family and friends ‘what exactly it is that I do.’ 

Against Infinite Scroll

I was recently part of a Cooper Slack conversation about infinite scrolling navigation.

"I hate infinite scroll," I said. 

"👆," several people responded. 

"But why?" asked someone else.

In my worldview, infinite scroll has three major failings. I’ve listed them here from least to most important. 

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A user experience critique of infinite scrolling as a navigation pattern, based on a Slack conversation with colleagues at Cooper. 

Easy win: Mac OS

Being an interaction designer means you’re aware of improvements that can be made in the things you use every day. This one is about copying and pasting in Mac OS. Hey, Apple! Here’s an easy win.

So you've copied a couple of files in Mac OS and you need to paste them in a folder with a lot of other files. You navigate to that folder, which you like to keep in list view, and right click to get the contextual menu where you expect to see a paste option.

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Being an interaction designer means you’re aware of improvements that can be made in the things you use every day. This one is about copying and pasting in Mac OS. Hey, Apple! Here’s an easy win.

Don't let Personas get shelved

“What quantitative data do you have to back these personas up?” 

“We already know what our customers want. Our sales people are talking to them all the time.”

“Marketing has developed personas already. We can just use those.” 

(produces marketing segments and stereotypes rather than personas)

*crickets* Personas go on the shelf and are never heard from again.... 

 Heard something like this before?

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Personas are an amazing design tool, so how do we make sure they're being put to good use? 

What does Pair Design look like?

If you’re trying to figure out whether Pair Design is right for you or your organization, it’s useful to have a model of what it looks like across an interaction design project. So, let me paint you a picture.

I’ve broken down our typical goal-directed design process into broad phases that should be relatively easy to map to your own. But, if this is your first time reading about Pair Design from Cooper, I recommend reading up on the distinctions between the generator and synthesizer roles I’ve written about before, as I’ll be referencing those terms

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If you’re trying to figure out whether Pair Design is right for you or your organization, it’s useful to have a model of what it looks like across an interaction design project

Visual Design for White Labelled Products

Designing a product with the intention of being “white labelled” means that you are creating a software for a client to incorporate into their existing (visual language) system. Every now and then design consultants are hired by another consultant to work on a third party’s existing system. This what you call a super white label. Here, you not only have to consider your client’s needs, but your client’s client’s needs, too. It can be easy to start designing with everyone’s goals in mind and eventually lose focus, leaving no one satisfied in the end. These are some basic tips I’ve found that to help start and manage a white labelled project. 


It can be easy to start designing with everyone’s goals in mind and eventually lose focus, leaving no one satisfied in the end.

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Easy win: Twitter

Being an interaction designer means you’re aware of improvements that can be made in the things you use every day. This one is about the notifications in Twitter’s iPhone app. Hey, Twitter! Here’s an easy win.

So you’re on your iPhone when it buzzes in your hand. Hey, neat! A Twitter somethingorother. You open the app, only to see that there are no notifications for your current Twitter profile.

That’s cool. It must be for one of the other Twitter profiles you use. So you open the list of profiles only to see…nothing. No hint of where this little tweet of goodness awaits you.

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Being an interaction designer means you’re aware of improvements that can be made in the things you use every day. This one is about the notifications in Twitter’s iPhone app. Hey, Twitter! Here’s an easy win.So you’re on your iPhone when it buzzes in your hand. Hey, neat! A Twitter somethingorother. You open the app, only to see that there [...]

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