Cooper’s new Design the Future series of posts opens the door to how we think about and create the future of design, and how design can influence changing technologies. Join us in this new series as we explore the ideas behind agentive technology, and summon a metaphor to help guide us to the next interface.
Part 1: Toward a New UX
If we consider the evolution of technology—from thigh-bones-as-clubs to the coming singularity (when artificial intelligence leaves us biological things behind)—there are four supercategories of tools that influence the nature of what’s to come:
- Manual tools are things like rocks, plows, and hammers; well-formed masses of atoms that shape the forces we apply to them. Manual tools were the earliest tools.
- Powered tools are systems—like windmills and electrical machines—that set things in motion and let us manipulate the forces present in the system. Powered tools came after manual tools, and took a quantum leap with the age of electricity. They kept becoming more and more complex until World War II, when the most advanced technology of the time, military aircraft, were so complex that even well trained people couldn’t manage them, and the entire field of interaction design was invented in response, as “human factors engineering.”
- Assistive tools do some of the low-level information work for us—like spell check in word processing software and proximity alerts in cars—harnessing algorithms, ubiquitous sensor networks, smart defaults, and machine learning. These tools came about decades after the silicon revolution.
- The fourth category is the emerging category, the new thing that bears some consideration and preparation. I have been thinking and presenting about this last category across the world:
Agentive tools, which do more and more stuff on their own accord, like learning about their users, and are approaching the artificial intelligence that will ultimately, if you believe Vernor Vinge, eventually begin evolving beyond our ken.