Revolutionizing the Patient Experience

The UX Boot Camp: Emessence, November 18-21 in San Francisco.

A guest post by Emessence Co-Founders Ryan Bloom and Raman Talwar

“I find myself asking ‘How will I feel today?’ just about every day.”
-Christie, patient with Multiple Sclerosis

Christie’s experience with Multiple Sclerosis isn’t unusual. Many patients describe the disease as unpredictable, debilitating and painful. We recently started our company, Emessence, in an effort to enable something unprecedented: symptom-free management of MS. That’s a tall order, and we have our work cutout for us.

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On the Road to Cooperlandia

Cooper U Offers Special 2-Day IxD Training in Portland

This fall from November 6 to November 7 Cooper U is excited to be bring a special 2-day training to Portland, Oregon.

What’s Inside This Training?

Grounded in Cooper’s foundational Interaction Design training, this condensed 2-day course is a chance to take a few steps back from the details of design and absorb a higher-level view of Cooper’s practices and techniques. During this course you’ll define the qualities of an ideal user experience and discuss why human needs come first and technology second. You’ll envision products and services that are financially viable, technically feasible, and delightful to your customers, and you’ll understand what goes into Cooper’s secret sauce to make that magic happen.

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Disrupting Healthcare – The UX Boot Camp: Emessence

Exploring ways to support patients with the neurodegenerative disease Multiple Sclerosis.

Imagine being diagnosed with a volatile disease that gets worse the longer it goes untreated. Now imagine a doctor telling you that the available drug therapy is only effective 40% of the time, and they won’t know if it’s actually working because symptoms are so unpredictable.

This is the reality for patients with Multiple Sclerosis (MS). We can do better.

For the November UX Boot Camp, we are partnering with Emessence, a healthcare startup that strives to help patients with MS to take back control. In four intense days, you’ll craft mobile design solutions that help MS patients manage their medical treatments and lifestyle in order to slow the disease progression and improve their quality of life.

Ready for the challenge? Come join us this November 18-21 for the UX Boot Camp: Emessence in San Francisco.

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Design + Impact: Cooper’s UX Boot Camp with Kiva Zip

Human-centered design meets socially conscious entrepreneurship at Cooper’s Summer UX Boot Camp with Kiva Zip. Join us in our San Francisco studio August 12 – 15 to design innovative solutions for this exciting, early-stage venture from Kiva. Launched in 2012, Kiva Zip is a pilot program that enables individuals to make direct loans to entrepreneurs in Kenya and the United States without a 3rd party middleman.

In these times of global economic challenge, design solutions for creating sustainable wealth can have a lasting and meaningful effect. During this UX Boot Camp you will practice and stretch your design skills while helping Kiva Zip achieve their mission to enrich lender-borrower relationships and make possible 0% interest loans. Your design portfolio grows, and the world gets a little better — now that’s what we call impact.

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From Vision to Value: Techniques for Demonstrating the Benefits of Design

A guest post by Cooper U alumni Grant Baker.

At every conference session I’ve gone to, someone has asked some variant of “this all sounds great, but how do I sell it to my company?” This is especially true when talking about processes seen as business cost centers, like design. To the initiated, it makes no sense why anyone would try to build a product any other way. Yet our business partners look on these same strategies with a cold eye, blinded to anything but added expense. Add this to frustrations such as impending deadlines and frivolous demands, and it’s no wonder many interaction designers have great theories, but no way to put them into practice.

In March, Cooper U hosted their Design Leadership workshop, which teaches the skills needed to meet these problems head on.

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Leading By Design

In my career, I’ve spent a lot of time learning from great design leaders. The best stand out as creative, thoughtful listeners, able to persuade with grace and speak hard truths, while uniting the team around a focused vision.

Through my involvement in Cooper U’s Design Leadership course, I’ve learned techniques to repeat the success of these leaders. Recently, I had the privilege of co-teaching with two of Cooper’s design leaders, Jenea Hayes and course creator Kendra Shimmell. In the class, these bright ladies presented tools that help the rest of us become leaders who can sell a vision, unite a team, and achieve organizational consent. The following overview captures a small slice of the course content from general principles to practical applications that are simple yet powerfully effective ideas for all of us.

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Designs That Change Lives: UX Boot Camp and Kiva

“The UX Boot Camp is a transformational experience, disguised as a training.”

- Lead UX Boot CampTeacher, Stefan Klocek

In each UX Boot Camp, participants dive headfirst into design. They are challenged by a real-world problem and in just four days produce clever design solutions tailored to their clients needs.

At the UX Boot Camp with Kiva, the designers’ mission was to envision web concepts that helped Kiva lenders decide which loans are best for them and facilitate the loan selection process. Currently, lenders can feel overwhelmed or discouraged by the number of borrowers and different types of loans. So Kiva was looking for ways to empower lenders and help them make decisions with their money.

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Designs that change lives

The UX Boot Camp: Kiva

Kick off your spring at the Cooper studio with our upcoming UX Boot Camp with Kiva, held March 11-14, in San Francisco, CA. This deep-dive promises to be one of our most inspiring, as designers, developers and project managers work together to support Kiva’s mission to eliminate poverty worldwide by connecting people through microloans.

Sound like a high bar? It is. Wait until you hear your mission.

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New Peers, Practices, and Perspectives

Takeaways from Cooper U in Philadelphia

A guest post by Cooper U alumni, Hanna Kang-Brown

As a career changer and the first UX Designer to be hired at my company, there’s a lot of self-learning I do on the job. Reading books and blogs have been essential to developing my UX process, but when I had the opportunity to attend Cooper U’s Interaction Design Training in Philadelphia this past December, I jumped at the chance. I wanted a week of hands-on training, and the opportunity to learn a thorough interaction design process with a group of other professionals. Some highlights from the week and my biggest takeaways are below.

My Biggest Takeaways

Clarifying Process
I was already familiar with the interaction design process, but the course helped deepen my understanding of it through hands on activities. I discovered ways in which I had cut corners in my design process and how I could have a better end product if I spent more time initially considering business stakeholder goals, personas and sketching out scenarios.

Speaking of Sketching
I’ve always been a reluctant sketcher because I never thought I was very good at it. We did a lot of sketching, from user profiles to storyboards and wireframes, and it helped me gain more confidence and a better appreciation for its usefulness as a lightweight prototyping method.

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