Posts about Cooper


Nate Clinton Named Managing Director, San Francisco

Effective April 11, 2016, Nate Clinton has been named Managing Director, San Francisco at Cooper. Nate joined Cooper in 2012 as an Interaction Designer. According to Sue Cooper, Cooper’s Co-founder, “Nate is an outstanding designer, a strong client manager, and an effective relationship builder and spokesperson.” In his new role as Managing Director, San Francisco, Nate will manage the work of Cooper’s San Francisco studio. Nate is a graduate of Macalester College in St. Paul, MN.

15 years, 5 months and 8 days

After many inspiring years, I am leaving Cooper. In this blogpost, I will reflect on my time at Cooper, and the powerful and formative experiences I've had here.

Before I came to Cooper (for the second time)*, my all-time longest stay at a job was 18 months. When I ran out of steam or patience, I found a new job, a new group of mentors, a new set of problems. My wandering stopped when I came to Cooper in April 2000. The work never got old. Mentors surrounded me. Clients with really complicated problems trusted me, and inspired me to do great work. New teammates arrived with exotic backgrounds, and injected divergent ideas into my process.

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After many inspiring years, I am leaving Cooper. In this blogpost, I reflect on my time at Cooper, and the powerful and formative experiences I've had here. 

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A message from Alan and Sue Cooper

User experience leaders,

It is our great pleasure to share with you the exciting news that Cooper has acquired Catalyst Group, a user experience design firm in New York City. Founded 17 years ago, Catalyst Group is an exceptional team of skilled designers, researchers, and strategists led by Nick Gould and Jon Mysel.

As the world of digital products explodes, the expectations of users climb apace, and there is simply no room in the marketplace for a product that can’t deliver a great experience. Cooper understands your need for a strategic partner with the wisdom, experience, tools, and perspective to help you stay on top in a crowded and competitive world.

This new union strengthens Cooper in many ways. We add fresh talents and capabilities in the fields of high quality user experience design, product strategy, design thinking, service design, product management, and user research, both pure and applied. We are infused with new experiences, new talent, and new character and, of course, we are geographically closer to our clients in New York, the Eastern US, and Europe.

At a time when many companies are building in-house design teams, Cooper believes that by remaining independent we play a critical role that internal teams cannot. Our independence gives us an outside point of view, and the perspective to make it work for you. As outsiders, we never shrink from the tough conversations that can move a business forward.  

Our brilliant new teammates, now also called “Cooper,” stand ready to serve from their office in Manhattan, giving you the same superb quality you have come to value from our San Francisco office.  

- Sue & Alan 

Cooper acquires New York based UX Design firm Catalyst Group.  

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Why We're Excited About Service Design

In the last few years, we’ve rapidly and intentionally grown our service design practice. Today, more and more of us have a perspective to share—and not just the designers! Service design touches everyone involved in the delivery of a service; accordingly, this post includes a few thoughts from designers, operations, and marketing at Cooper. 

Share your own thoughts using #servicedesign

Greg Schuler

For me, Service Design is all about freeing ourselves to think beyond small screens we design for (and have been engrossed in) for years. It’s the logical evolution of digitally centered UX. 

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Service design touches everyone involved in the delivery of a service; accordingly, this post includes a few thoughts from designers, operations, and marketing at Cooper.

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Pair Design and the Power of Thought Partnership

From Lennon & McCartney to Holmes & Watson, popular culture is teeming with examples of creative pairs. When we think about famous creative partnerships like Eames & Eames, or creative problem solvers like Mulder & Scully, what’s special about them?

In addition to their individual genius, what makes these pairs so effective (and what we’re talking about when we advocate Pair Design) is that these are true thought partnerships, in which each person has...​

  • shared ownership of what they’re creating
  • shared responsibility for making it great
  • shared risks and rewards if they succeed or fail

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From Lennon & McCartney to Holmes & Watson, popular culture is teeming with examples of creative pairs. When we think about famous creative partnerships like Eames & Eames, or creative problem solvers like Mulder & Scully, what’s special about them?In addition to their individual genius, what makes these pairs so effective (and what we’re talking about when we advocate Pair [...]

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Inside Goal-Directed Design: A Two-Part Conversation With Alan Cooper

 

Go behind the scenes in this two-part Masters In Conversation series with Alan Cooper, exploring the origins and applications of Goal-Directed Design (GDD). In Part 1 we rewind to the early 1970s when Alan was just starting out and the climate of programming and design was changing rapidly, forging the insights that led to the techniques of GDD. Part 2 brings us up to date with GDD as Cooper designers and teachers apply it today.

Part 1: In the Beginning…

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Go behind the scenes in this two-part Masters In Conversation series with Alan Cooper, exploring the origins and applications of Goal-Directed Design (GDD). In Part 1 we rewind to the early 1970s when Alan was just starting out and the climate of programming and design was changing rapidly, forging the insights that led to the techniques of GDD. Part 2 [...]

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Man's Best App

How do you design an engaging and educational application that prepares a user with short-term memory loss for a lifestyle change?

For the November UX Boot Camp, designers, developers, and product managers from around the world teamed up to answer that very challenge for Canine Companions for Independence, the largest non-profit provider of service dogs.

Led by senior designers from Cooper, UX Boot Camp participants got their hands dirty learning new UX design techniques, collaborating with new teams, and working closely with stakeholders from Canine Companions.

From kickoff to design delivery, UX Boot Camp participants took a hands-on role in the generation, exploration, and synthesis of five distinct and fully-developed design concepts.

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How do you design an engaging and educational application that prepares a user with short-term memory loss for a lifestyle change?For the November UX Boot Camp, designers, developers, and product managers from around the world teamed up to answer that very challenge for Canine Companions for Independence, the largest non-profit provider of service dogs.Led by senior designers from Cooper, UX [...]

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Cooper Parlor: The Future of Television Meets the Future of Design

During our October Parlor, a packed room enjoyed presentations by Richard Bullwinkle, Head of US Television Innovation at Samsung, and Jeremy Toeman, CEO of the startup Dijit Media. In this edited, hour-long video, you will be guided through trends in media consumption, technological advances, and the evolution of show content and format, towards predictions of what is coming next in the realm of television and design.

“TV in the future will be any screen any location, holographic, 3D.” -- Jeremy Toeman

From Richard Bullwinkle, you’ll find out what the highest rated TV episode in history is, and hear about “a seminal moment in television for nerds.” Jeremy Toeman shares what the viewing habits of children can tell us about our future, and ponders the pros and cons of “binge viewing,” now that downloaded series are available.

During the highlights from the brainstorming workshop that follows the two presentations, you’ll see brief excerpts from the teams’ presentations as they approach design problems in the TV domain such as accommodating family viewing with different needs and customizing cable services to individual desires and habits.

For more on this Parlor event visit our Storify page here

Find Out:

  • The #1 device for watching Netflix (not what you’d expect)
  • Why over 90 percent of all TV viewers use a second screen while watching TV
  • The lifecycle of a TV
  • What we’ll be viewing shows on in 3 years

 

What is the Cooper Parlor?
The Cooper Parlor is a gathering of designers and design-minded people to exchange ideas around a specific topic. We aim to cultivate conversation that instigates, surprises, entertains, and most importantly, broadens our community’s collective knowledge and perspective about the potential for design.

 

Join us for the next Cooper Parlor - Thursday, November 14 for a workshop on how to design your professional relationships. More details and registration here.

 

During our October Parlor, a packed room enjoyed presentations by Richard Bullwinkle, Head of US Television Innovation at Samsung, and Jeremy Toeman, CEO of the startup Dijit Media. In this edited, hour-long video, you will be guided through trends in media consumption, technological advances, and the evolution of show content and format, towards predictions of what is coming next in [...]

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A gift to the survivors

By now you've heard the furtive whispers of that derelict building whose haunted rooms twist end turn even as you meander through spooky design pun after spooky design pun. You may have even dared wind your way through it. If you haven't, find your courage and prepare your best screaming voice, because the time to head there is now. Despite—no, wait, because—of the terrors it holds.

Because on Halloween, Cooper will be awarding its full set of books to someone on the survivors list. How do you get on the survivor's list? By braving the terrors of the Design Haunted House, of course, and keeping a sharp eye for your chance to escape.

So grab a wooden stake, steel your nerves, and make your way up the steps to this most terrifying of mansions, where your very survival is threatened...by design.

 

By now you've heard the furtive whispers of that derelict building whose haunted rooms twist end turn even as you meander through spooky design pun after spooky design pun. You may have even dared wind your way through it. If you haven't, find your courage and prepare your best screaming voice, because the time to head there is now. Despite—no, [...]

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Behind Cooper's New Topic Page

The Cooper Journal has been a great source for design ideas, controversy and practical guidance over the years, so much so that we now have hundreds of posts. But even when a system works well, you start to see its breaking points. And with that, comes a need to reassess. Which is why we're staging an experiment—and it involves you.

It all started with a simple question: How can we design a better Journal reading experience that takes advantage of the dynamic web platform? The first answer was remove stuff. Traditional blog layouts are bullied by their sidebars. So when you visit the experiment you'll see we nixed the sidebar. We decided that a full column experience with more legible type would feel better. Not only that, but we could break the grid for images and pull quotes to create interest.

And why stop removing stuff there? There are posts that have sparked discussion, but it's unfortunate to limit those conversations to our own site. We want interesting discussions to be open, rather than hidden deep within the blog hierarchy. Say goodbye to the comments and hello to a custom twitter feature.

Admittedly, during the exercise we had bit of an existential crisis. Are we reinventing the wheel? We wanted a new comments structure to allow for good conversation, but there's Branch. We wanted a smooth reading and editing experience, and Medium already comes to mind. We wanted a simple way for Cooperistas to post quick bits of content…wouldn't Twitter suffice?

Our answer channels Charles Eames:

"Eventually everything connects - people, ideas, objects. The quality of the connections is the key to quality per se."

Blog posts, comments, tweets, these are all interesting things, but we believe that the connection missing is the topic. By sectioning off our experiment from the main Journal, we've been able to play with the format. Having removed the noise, we can now add in signal. Say hello to the Curator's Manifesto: Each topic we curate has thinking behind it and we have a unique perspective that we add. The manifesto is the place where we can be explicit about our point of view and spotlight featured posts. Since we're focused on one topic, we can serve up the most interesting post of the moment.

Our debut topic feature centers on Design Tools. We've got a couple oldies but goodies and a couple posts fresh off the press. The Cooper Journal environment you are presently in will continue to stay the same with sidebars and comments as we collect your reactions to this new direction, and continue to develop it. We'd love for you to join us in this first topic, be inspired, share some inspiration, and get talking!

.post-body img{outline: 2px dotted #E6E6E6;}The Cooper Journal has been a great source for design ideas, controversy and practical guidance over the years, so much so that we now have hundreds of posts. But even when a system works well, you start to see its breaking points. And with that, comes a need to reassess. Which is why we're staging an [...]

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