Designs That Change Lives: UX Boot Camp and Kiva

“The UX Boot Camp is a transformational experience, disguised as a training.”

- Lead UX Boot CampTeacher, Stefan Klocek

In each UX Boot Camp, participants dive headfirst into design. They are challenged by a real-world problem and in just four days produce clever design solutions tailored to their clients needs.

At the UX Boot Camp with Kiva, the designers’ mission was to envision web concepts that helped Kiva lenders decide which loans are best for them and facilitate the loan selection process. Currently, lenders can feel overwhelmed or discouraged by the number of borrowers and different types of loans. So Kiva was looking for ways to empower lenders and help them make decisions with their money.

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Designs that change lives

The UX Boot Camp: Kiva

Kick off your spring at the Cooper studio with our upcoming UX Boot Camp with Kiva, held March 11-14, in San Francisco, CA. This deep-dive promises to be one of our most inspiring, as designers, developers and project managers work together to support Kiva’s mission to eliminate poverty worldwide by connecting people through microloans.

Sound like a high bar? It is. Wait until you hear your mission.

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Interaction14 – Is it Science, Art or something else?

While Friday’s talks seem to be quite level-headed compared Thursday’s design extravaganza, they weren’t any less provocative. Take a look at some of Friday‘s highlights (or sneak ahead to Saturday)

The De-Intellectualization of Design

Dan Rosenberg

Sketchnote by @ChrisNoessel

The De-Intellectualization of Design Big Idea:

Daniel Rosenberg, one of the old guard of Human-Computer Interaction, bemoaned the loss of a computer-science heavy approach to interaction design. He then shared his three-part antidote: Industry certification, employing Chief Design Officers, and better design education (read: computer and cognitive-science based). Guess which one of these was the audience’s “favorite”?

Hint:

Full description of The De-Intellectualization of Design here.

An excellent counterpoint to Dan’s observation was Irene Au’s early-morning mindfulness talk.

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Interaction14 – Food, Comics, and the UI of Nature

Interaction14 is off to a blazing start, and man if it doesn’t sound like a kaleidoscope of designers, thought-leaders, and crazy beautiful ideas. There’s everything from interactive skateboard ramps to talks about principles of user experience design learned from cats.

Exactly what kind of “conference” is this?

This year Cooper sent over a troop of people for inspiration, elucidation and to capture some of the creative spark that only happens when you put hundreds of brilliant people in a big room for 4 days. In between workshops, talks, and happy hours, they’ve been slapping together some pretty stunning sketchnotes for us local folks. Here are notes from 4 of the talks that went down on Thursday. See sketchnotes from Friday and Saturday too!

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Man’s Best App

How do you design an engaging and educational application that prepares a user with short-term memory loss for a lifestyle change?

For the November UX Boot Camp, designers, developers, and product managers from around the world teamed up to answer that very challenge for Canine Companions for Independence, the largest non-profit provider of service dogs.

Led by senior designers from Cooper, UX Boot Camp participants got their hands dirty learning new UX design techniques, collaborating with new teams, and working closely with stakeholders from Canine Companions.

From kickoff to design delivery, UX Boot Camp participants took a hands-on role in the generation, exploration, and synthesis of five distinct and fully-developed design concepts.

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New Peers, Practices, and Perspectives

Takeaways from Cooper U in Philadelphia

A guest post by Cooper U alumni, Hanna Kang-Brown

As a career changer and the first UX Designer to be hired at my company, there’s a lot of self-learning I do on the job. Reading books and blogs have been essential to developing my UX process, but when I had the opportunity to attend Cooper U’s Interaction Design Training in Philadelphia this past December, I jumped at the chance. I wanted a week of hands-on training, and the opportunity to learn a thorough interaction design process with a group of other professionals. Some highlights from the week and my biggest takeaways are below.

My Biggest Takeaways

Clarifying Process
I was already familiar with the interaction design process, but the course helped deepen my understanding of it through hands on activities. I discovered ways in which I had cut corners in my design process and how I could have a better end product if I spent more time initially considering business stakeholder goals, personas and sketching out scenarios.

Speaking of Sketching
I’ve always been a reluctant sketcher because I never thought I was very good at it. We did a lot of sketching, from user profiles to storyboards and wireframes, and it helped me gain more confidence and a better appreciation for its usefulness as a lightweight prototyping method.

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From Superman to the Avengers: Rethinking Bruce Mau Design

[Excerpt from a UX Magazine article written by Teresa Brazen. Full article here.]

Everyone loves a hero. But what happens to

organizations when their heroic leaders retire?

Four years ago, Bruce Mau Design (BMD) faced this dilemma. The company’s infamous founder, Bruce Mau, left so that he could create a platform to address bigger global issues that were meaningful to him called the Massive Change Network. Those who remained at BMD and its new President and CEO, Hunter Tura, were presented with an interesting opportunity: reinvention. Curious about the culture of BMD today, I interviewed Tura in his Toronto office. Here are some takeaways for teams and organizations from their evolution.

Rethink Your Mental Model

Bruce Mau Design was founded upon what Tura describes as the “Superman model,” which meant the founder was seen as the “creative auteur” of the company. Mau’s exit gave the BMD team an opportunity to rethink how they positioned themselves, what services they wanted to offer, and how they wanted to work together. Read the rest of the article here.

What’s culture got to do with it?

In short, everything.

Does your work culture make it challenging for your team or organization to do great work? Well this could be the year you make it better. At Fluxible 2013, our very own Teresa Brazen, Design Education Strategist, delivered a 30 minute talk, Make Culture, Not War: The Secret of Great Teams and Organizations, about the role and impact of culture on organizations. Of particular interest to the UX crowd, she explained how designers are uniquely positioned to influence culture by employing familiar tools from our bag of tricks. Enjoy (and share!) the video below!

If you’re interested in getting your hands dirty, you (and perhaps a few folks from your team/organization) might want to check out our newly launched 1-day Designing Culture Master Class. This training aims to help people intentionally approach their team or organizational culture – through a cultural assessment, visioning and goal-setting exercises, and development of a tactical plan to improve their culture (some of the topics Teresa hits on in her talk below). Teresa and Susan Dybbs, Managing Director of Interaction Design at Cooper, will be teaching the course in our San Francisco offices on Friday, January 31st.

We are also offering Designing Culture in-house training for organizations that would benefit from having a larger group (management, teams, etc) go through this process together. Contact us at cooperu@cooper.com for details.

Video: Make Culture, Not War: The Secret to Great Teams & Organizations

Cooper U On The Road

Are your products failing to resonate with users? Too many features creating bloat? Many of today’s products are driven by spreadsheets, technology constraints, and feature lists. They leave frustrated customers wanting more.

We believe a better approach to design focuses on the human needs first and technology second.

In Cooper’s Interaction Design training, we can help you envision, plan, and build products and services that are financially viable, technically feasible, and that your customers will love.

Beginning this December, Cooper is bringing our experience-based, hands-on training to sites around the world.

Where will we be going?

December 3-6 in Philadelphia, Pennsylvania

May 2014 in Berlin, Germany (If you want to be the first to know when we announce the dates, add you name here)

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