We know you want more than just a design firm with the right skills; you want to work with people who inspire your confidence. We think the only way to know if we're right for each other is to spend some time together.
When you call Cooper, we'll immediately assign one of our senior designers to understand your needs and work with you to plan a project that meets them. Because our projects are planned by the designers responsible for delivering the work, and not by sales people, you can be sure you'll get realistic estimates of timelines and costs. We design projects much the same way that we design products, so you'll also get a sense for how we work.
We want to give you a proposal that fits your unique needs. That means we'll ask questions about your business, your market, and what keeps you awake at night. We'll help you figure out the best approach to research, the most effective kind of documentation, and the right level of detail for your development team. We'll help you consider the trade-offs between certainty and speed. Once we've determined the right approach for you, we'll lay it out in a detailed proposal.
Before the official project kickoff, your Cooper engagement lead will help you plan interviews, communicate with colleagues about what to expect, and get the project off to the right start.